IEDOM Guadeloupe, Saint-Martin and Saint-Barthélemy

IEDOM Guadeloupe is here to support you in overcoming financial difficulties. We offer dedicated assistance for:

• Over-indebtedness: submit your file and track its progress.
• Right to a bank account ;
• Access to payment incident files ;
• Answers to your banking and insurance questions (Info-Banque).

All services for individuals

Opening hours, contact information, and reception points

Please feel free to contact us for any assistance you may need :

• By mail : particuliers-guadeloupe@iedom.fr
• By phone : 05 90 93 74 00 ou 05 90 93 74 26

We welcome you by appointment requiredonly at the IEDOM office in Les Abymes on Monday, Tuesday, Thursday and Friday, from 9 a.m to 12 p.m.. A valid ID is required.

Additional reception services :

• At the Basse-Terre information and reception office: Every Wednesday from 9 a.m. to 12 p.m.,by appointement only.
  Adress : Public finance center - Desmarais - 97100 BASSE-TERRE - rez-de-chaussée.

• The first Friday of each month from 9:30 a.m. to 12:30 p.m. and 2 p.m. to 3 p.m., no appointement is necessary.
  Adress : Annexe de la Collectivité, meeting room, rue Victor Maurasse, Marigot, 97 150 Saint-Martin

Information on the Over-Indebtedness Commission at your IEDOM office

To learn more about the commission, you can view the available documents by selecting them from the drop-down list.

IEDOM Guadeloupe supports business owners by offering free services and advice to help with day-to-day management. The Institute offers various services :

• Company rating ;
• Personalised support ;
• Financial diagnostics ;
• Sectoral data ;
• Credit mediation.

All services for businesses

We welcome you by appointment only :

• For support from the VSE/SME liaison officer : 
Tél. : 05 90 93 74 00 - Email : tpe971@iedom.fr
  Your VSE-SME liaison officer is available by appointment or phone:
  Monday, Tuesday, Thursday and Friday: 8 a.m. to 12 p.m. and 2 p.m. to 5 p.m. Wednesday: 8 a.m. to 12 p.m.

• For business credit mediation : 
Phone : 05 90 93 74 42 - Email : mediation.credit971@iedom.fr

You can visit the office to exchange euro banknotes.

• Small denominations for larger ones (€500, €200 and €100) ;
• New banknotes for damaged or soiled banknotes (torn, burnt, water damaged, etc.).

An appointment is required for all exchanges :

• By phone : 05 90 93 74 02 ou 05 90 93 74 00
• By mail : emission-guadeloupe@iedom.fr

Appointments are available on Tuesdays and Thursdays from 8 a.m. to 10 a.m.
A valid ID is required for any transaction.
Additional supporting documents may also be requested.

Find out more about coins and banknotes

The national strategy for economic, budgetary and financial education (EDUCFI) has been assigned by the government to the Banque de France and entrusted to IEDOM for overseas territories. Its aim is to provide every citizen with the necessary economic, budgetary and financial knowledge for daily decision-making.

The IEDOM Guadeloupe office runs public awareness and training activities, particularly in collaboration with the Board of Education (Rectorat) and social workers.
Contact the EDUCFI representative by email: educfi971@iedom.fr

Learn more about EDUCFI

An economic observatory

IEDOM acts as an economic observatory for Guadeloupe, Saint Martin and Saint Barthélemy. Each quarter, the institute conducts a business survey in Guadeloupe, interviewing a sample of local businesses. It also regularly publishes economic and thematic studies.

IEDOM also provides local and national public decision-makers with expertise and insights into the economic and financial aspects of the territory. Our teams regularly participate in conferences and seminars.

For any intervention request, please contact us by email at : iedom.etudes-guadeloupe@iedom.fr

Close monitoring of the banking sector

IEDOM also closely monitors the situation of credit institutions in Guadeloupe, Saint Martin and Saint Barthélemy. The institute analyses trends in lending rates and banking fees and compiles monetary and financial statistics for the territory. IEDOM also regularly organises meetings with credit institutions to discuss local economic trends and issues.