IEDOM Mayotte
The team at IEDOM office in Mamoudzou welcomes individuals and businesses alike, offering assistance with a range of procedures and services.
Adress :
Avenue de la Préfecture
BP 500
97600 Mamoudzou
Phone : 02 69 61 05 05
View map : Google maps
Closing days of the office : Check the information
Services provided by your IEDOM office
Services for Individuals
IEDOM Mayotte is here to support you in overcoming financial difficulties. We offer dedicated assistance for :
- Over-indebtedness: submit your file and track its progress.
- Right to a bank account ;
- Access to payment incident files ;
- Answers to your banking and insurance questions (Info-Banque.
Opening hours, contact information, and reception points
Please feel free to contact us for any assistance you may need :
- By phone : 02 62 90 71 00
- By mail : particuliers-mayotte@iedom.fr
We welcome you :
- On Mondays and Thursdays from 8 a.m. to 12 a.m. without appointment,
- le lundi et le mercredi de 8h à 15h30 et le vendredi de 8h à 12h by appointment only.
A validID is required.
Information on the Over-Indebtedness Commission at your IEDOM office
To learn more about the commission, you can view the available documents by selecting them from the drop-down list.
Over-Indebtedness Commission – IEDOM Mayotte :
List of available documents
Services for businesses
IEDOM Mayotte supports business owners by offering free services and advice to help with day-to-day management. The Institute offers various services :
- Company rating ;
- Personalised support ;
- Financial diagnostics ;
- Sectoral data ;
- Credit mediation.
We welcome you by appointment only :
- For support via the SME correspondent: :
Phone : 02 69 61 05 05 - Email : tpe976@iedom.fr
The SME correspondent is available by appointment only from Monday to Thursday, 8 a.m. to 3:30 p.m., and on Friday from 8 a.m. to 12:00 p.m.
- For business credit mediation : Phone : 02 69 61 05 05 ou Email : mediation.credit.976@iedom.fr
Banknote exchange
You can visit the office to exchange euro banknotes :
- Small denominations for larger ones (500€, 200€ et 100€) ;
- New banknotes for damaged or soiled banknotes (déchirés, brûlés, dégradés par l’humidité…).
An appointment is required for any exchange : par téléphone 02 69 61 05 05.
We welcome you on Mondays and Wednesdays from 1 p.m. to 3 p.m.
A valid ID is required for any transaction.
Additional supporting documents may also be requested.
Economic, Budgetary and Financial Education (EDUCFI)
The national strategy for economic, budgetary and financial education (EDUCFI) has been assigned by the government to the Banque de France and entrusted to IEDOM for overseas territories. Its aim is to provide every citizen with the necessary economic, budgetary and financial knowledge for daily decision-making.
The IEDOM Mayotte office runs public awareness and training activities, particularly in collaboration with the Board of Education (Rectorat) and social workers.
Contact the EDUCFI representative by email : educfi976@iedom.fr
Economic and financial expertise
An economic observatory
IEDOM acts as an economic observatory for Mayotte. Each quarter, the institute conducts a business survey interviewing a sample of local businesses. It also regularly publishes economic and thematic studies.
IEDOM also provides local and national public decision-makers with expertise and insights into the economic and financial aspects of the territory. Our teams regularly participate in conferences and seminars.
To contact the Mayotte office for any intervention request, please send an email to : etudes-mayotte@iedom.fr
Close monitoring of the banking sector
IEDOM also closely monitors the situation of credit institutions in Mayotte. The institute analyses trends in lending rates and banking fees and compiles monetary and financial statistics for the territory. IEDOM also regularly organises meetings with credit institutions to discuss local economic trends and issues.